Internal Communications & Brand Strategy
Industry
Corporate Communications
Client
Booking Holdings India
Led a full internal communications transformation at Booking Holdings India, unifying a fragmented workforce under a single, human-centered brand voice. Treated employees as an audience, redefining tone, visuals, and storytelling across all channels. Drove the revamp of the internal portal, launched a company-wide podcast from scratch, and built engaging newsletters and employee stories designed for clarity and connection. The result was measurable impact, with newsletters generating 20,000+ event counts in two months and over 95% engagement, employee stories becoming the most-visited portal content, and the podcast earning strong validation from global stakeholders in the US and Amsterdam.

